Answers to the most common questions about HomeTrust.
Yes, always. Finding a professional, messaging, requesting quotes, saving favorites, and every homeowner dashboard tool are free, with no paid tier.
Every business earns a score out of 98, built from 9 verifiable factors like license and insurance verification, verified reviews, and response time. The same formula applies to every business, and it cannot be purchased.
No. There is no paid placement, ad, or featured-listing mechanism anywhere on HomeTrust. Ranking is Trust Score and relevance only.
Open a business's profile and use "Request a quote" or send them a message directly. There are no repeat forms to fill out for each business you contact.
Create a business account, then follow the setup checklist on your dashboard.
Nothing's wrong — it just isn't finished yet. After you submit a new email, a confirmation link goes out, and sometimes two: one to your old address and one to your new one. The change only takes effect once you've clicked through everything that was sent, so check both inboxes (including spam) if it seems stuck. Until then, keep logging in with your old email — it still works.
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